Cookies Policy | Suavinex

On this page we will provide you with all the information you need to know about what are cookies, what type of cookies we use and how we request your consent for the use of cookies, and we will provide you with all the information relating to the types of cookies used on our website and their characteristics. In any case, if you consider that the information we provide in this regard is not sufficient, you want to know more about the use of our cookies and their functions, or you have any questions regarding their content, installation or deactivation, you can email us to the address privacidad@gruposuavinex.com, from where we will contact you as soon as possible.

This Website, www.suavinex.com (hereinafter, the "Website") uses cookies that are used to collect information about the Users who browse through it.

By accepting, by clicking on the corresponding box, this Cookies policy, you consent to the use of the cookies used on this website.

A cookie is a small text file that a website places on your PC, telephone or any other device with information about your browsing on that website that allows us to store and retrieve data from a terminal equipment, and whose purpose is to facilitate the User's browsing through the website, allowing, among other functions, to remember User preferences and personalize different aspects of the site, as well as to obtain statistical information and offer various configuration options of the webspace. Cookies are small information files that allow us to compare and understand how our users browse our website, and thus improve the browsing process.

We use cookies to facilitate the use of our website, and they do not harm your computer. Cookies are an essential part of the way our website works and among other functions they help us to identify you, to remember your preferences during browsing and on future visits, to manage your shopping basket, to allow you to make purchases, to personalize your language preferences, etc.

To use these small files, we need your express consent, which will serve as a legal basis for the processing of data that they contain in some cases. Cookies that involve the collection or storage by Suavinex of any type of personal information about the User will only be installed on your computer when we have your prior express consent for this purpose.

Below is a list of the characteristics and types of cookies used by Suavinex on its website www.suavinex.com, the categories of which are briefly explained below.

What does it mean for a cookie to be a first-party or third-party cookie?

Depending on who manages the equipment from which the cookies are sent to your computer, they may be first-party or third-party cookies. Cookies will be our own when we send them to your computer from a device or domain managed directly by Suavinex. On the other hand, when cookies are sent to your devices from a terminal not managed by us, they will be third-party cookies. Suavinex cannot access the data stored in cookies from other websites when you browse these sites.

What are session and persistent cookies? What is Suavinex commitment to store information from cookies?

There are two types of cookies, session and persistent. In the former, we collect and store the User's data only while the User is accessing our website. We use these cookies to collect information that we need to keep only to provide a specific service on a specific occasion, but we do not store them for a longer period. Temporary cookies are deleted when you close your browser, so we do not retain this information after the end of the session.

On the other hand, there are persistent cookies, which we can access and process your information for a longer period. You can identify these types of cookies in the table below. In any case, we undertake to reschedule our Cookies Notice from time to time in order to keep your consent to accept cookies up to date.

What type of cookies do we use?

Essential cookies: They identify you as a registered user and allow you to browse the different contents of the website. They are essential and allow the website to function correctly.
Analytical cookies: To carry out statistics on the use of the website, we use cookies to find out the level of recurrence of our visitors and the contents that are most interesting. In this way, we can concentrate our efforts on improving the most visited areas and make it easier for users to find what they are looking for. On the Website, information about your visit may be used for statistical evaluations and calculations on anonymous data, as well as to ensure continuity of service or to make improvements to its websites. For more details, please see the following link to the privacy policy.
Advertising cookies: We use our own and third-party cookies to improve your experience on the website, analyze browsing or offer advertising and personalized content based on a profile drawn up from your browsing data. You can accept all cookies or manage your preferences at any time in the configuration panel.

This website uses the following cookies:

Cookie descriptor	Description	Url cookie documentation	Owner	Owner type	Duration	Optional	Purpose	Transfer of data outside the EU
Cookie descriptor clck	Description storage of a unique user identifier	Url cookie documentation https://cookiedatabase.org/cookie/microsoft/_clck/	Owner microsoft clarity	Owner type 3º	Duration 1 year	Optional yes	Purpose Advertising	Transfer of data outside the EU United States
Cookie descriptor _clsk	Description store and combine page views in a single session	Url cookie documentation https://cookiedatabase.org/cookie/microsoft/_clsk/	Owner microsoft clarity	Owner type 3º	Duration 1 day	Optional yes	Purpose Analytics	Transfer of data outside the EU United States
Cookie descriptor _dc_gtm_UA-*	Description Used to limit the percentage of requests	Url cookie documentation https://cookiedatabase.org/cookie/google-analytics/_dc_gtm_ua/	Owner google analytics	Owner type 3º	Duration 1 minute	Optional yes	Purpose Analytics	Transfer of data outside the EU United States
Cookie descriptor _fbp	Description storage and tracking of cross-visits between websites	Url cookie documentation https://cookiedatabase.org/cookie/facebook/_fbp/ https://developers.facebook.com/docs/marketing-api/conversions-api/parameters/fbp-and-fbc/?locale=es_ES	Owner Facebook / Goal	Owner type 3º	Duration 3 months	Optional yes	Purpose Advertising	Transfer of data outside the EU United States
Cookie descriptor _ga_*	Description It is used to maintain the session status.	Url cookie documentation https://cookiedatabase.org/cookie/google-analytics/_ga_/ https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage#analyticsjs	Owner google analytics	Owner type 3º	Duration 2 years	Optional yes	Purpose Advertising	Transfer of data outside the EU United States
Cookie descriptor _ga_*	Description It is used to maintain the session status.	Url cookie documentation https://cookiedatabase.org/cookie/google-analytics/_ga_/ https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage#analyticsjs	Owner google analytics	Owner type 3º	Duration 2 years	Optional yes	Purpose Advertising	Transfer of data outside the EU United States
Cookie descriptor _gat_gtag_UA_*	Description storage of unique user identifier	Url cookie documentation https://cookiedatabase.org/cookie/google-analytics/_gat_gtag_ua_-2/ https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage#analyticsjs	Owner google analytics	Owner type 3º	Duration 1 minute	Optional yes	Purpose Analytics	Transfer of data outside the EU United States
Cookie descriptor _ga	Description It is used to distinguish users.	Url cookie documentation https://cookiedatabase.org/cookie/google-analytics/_ga/ https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage#analyticsjs	Owner google analytics	Owner type 3º	Duration 2 years	Optional yes	Purpose Analytics	Transfer of data outside the EU United States
Cookie descriptor _gcl_au	Description used by google AdSense to experiment with advertising efficiency on websites using its services.	Url cookie documentation https://cookiedatabase.org/cookie/google-adsense/_gcl_au/ https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage#analyticsjs	Owner google adsense	Owner type 3º	Duration 3 months	Optional yes	Purpose Advertising	Transfer of data outside the EU United States
Cookie descriptor _gid	Description used by google to monitor web surfing behavior	Url cookie documentation https://cookiedatabase.org/cookie/google-analytics/_gid/ https://developers.google.com/analytics/devguides/collection/gajs/cookie-usage?hl=es	Owner google analytics	Owner type 3º	Duration 24h	Optional yes	Purpose Analytics	Transfer of data outside the EU United States
Cookie descriptor _hjAbsoluteSessionInProgress	Description storage of unique visits	Url cookie documentation https://cookiedatabase.org/cookie/hotjar/_hjabsolutesessioninprogress/ https://help.hotjar.com/hc/en-us/articles/6952777582999-Cookies-Set-by-the-Hotjar-Tracking-Code	Owner hotjar	Owner type 3º	Duration Session	Optional yes	Purpose Analytics	Transfer of data outside the EU NO
Cookie descriptor _hjFirstSeen	Description identification of a user's first visit	Url cookie documentation https://help.hotjar.com/hc/en-us/articles/6952777582999-Cookies-Set-by-the-Hotjar-Tracking-Code https://cookiedatabase.org/cookie/hotjar/_hjfirstseen/	Owner hotjar	Owner type 3º	Duration Session	Optional yes	Purpose Analytics	Transfer of data outside the EU NO
Cookie descriptor _hjIncludedInSessionSample	Description determines if the user is included in the daily sample used on the site	Url cookie documentation https://help.hotjar.com/hc/en-us/articles/6952777582999-Cookies-Set-by-the-Hotjar-Tracking-Code https://cookiedatabase.org/cookie/hotjar/_hjincludedinsessionsample/	Owner hotjar	Owner type 3º	Duration 30 minutes	Optional yes	Purpose Analytics	Transfer of data outside the EU NO
Cookie descriptor _hjSession_*	Description maintenance of current session and ensuring that requests made in the session are attributed to the same user	Url cookie documentation https://help.hotjar.com/hc/en-us/articles/6952777582999-Cookies-Set-by-the-Hotjar-Tracking-Code https://cookiedatabase.org/cookie/hotjar/_hjsession_/	Owner hotjar	Owner type 3º	Duration 30 minutes	Optional yes	Purpose Analytics	Transfer of data outside the EU NO
Cookie descriptor _hjSessionUser_*	Description hotjar user persistence	Url cookie documentation https://help.hotjar.com/hc/en-us/articles/6952777582999-Cookies-Set-by-the-Hotjar-Tracking-Code https://cookiedatabase.org/cookie/hotjar/_hjsessionuser_/	Owner hotjar	Owner type 3º	Duration 1 year	Optional yes	Purpose Analytics	Transfer of data outside the EU NO
Cookie descriptor _tt_enable_cookie	Description used to track advertising consent	Url cookie documentation https://ads.tiktok.com/help/article?aid=10007540&redirected=1	Owner ticktoc	Owner type 3º	Duration 13months	Optional yes	Purpose Advertising	Transfer of data outside the EU UK
Cookie descriptor _ttp	Description measuring and improving ad campaign performance and personalizing the user experience	Url cookie documentation https://ads.tiktok.com/help/article?aid=10007540&redirected=1	Owner ticktoc	Owner type 3º	Duration 13months	Optional yes	Purpose Advertising	Transfer of data outside the EU UK
Cookie descriptor acceleratorSecureGUID	Description application security cookie	Url cookie documentation	Owner suavinex	Owner type own	Duration Session	Optional no	Purpose Essential	Transfer of data outside the EU NO
Cookie descriptor cc_cookie_accept	Description used to mark whether the user accepts all cookies	Url cookie documentation	Owner suavinex	Owner type own	Duration 1-year session	Optional no	Purpose Essential	Transfer of data outside the EU NO
Cookie descriptor cc_cookie_decline	Description used to flag if the user declines non-essential cookies	Url cookie documentation	Owner suavinex	Owner type own	Duration 1-year session	Optional no	Purpose Essential	Transfer of data outside the EU NO
Cookie descriptor cc_cookie_selected_options	Description used to mark which group of cookies is not accepted by the user among the non-essential ones.	Url cookie documentation	Owner suavinex	Owner type own	Duration 1-year session	Optional no	Purpose Essential	Transfer of data outside the EU NO
Cookie descriptor cc_cookie_selected	Description used to mark if the user has rejected any group of cookies from among the non-essential ones	Url cookie documentation	Owner suavinex	Owner type own	Duration 1-year session	Optional no	Purpose Essential	Transfer of data outside the EU NO
Cookie descriptor country	Description iso code region, location of the services offered	Url cookie documentation	Owner suavinex	Owner type own	Duration Session	Optional no	Purpose Essential	Transfer of data outside the EU NO
Cookie descriptor country_name	Description Name of the region, location of the offered services	Url cookie documentation	Owner suavinex	Owner type own	Duration Session	Optional no	Purpose Essential	Transfer of data outside the EU NO
Cookie descriptor *-cart	Description customer cart identifier, to be able to remember the items stored in the shopping cart	Url cookie documentation	Owner suavinex	Owner type own	Duration 11years	Optional no	Purpose Essential	Transfer of data outside the EU NO
Cookie descriptor *-customerLocation	Description customer geolocation, necessary for initial location of nearby stores	Url cookie documentation	Owner suavinex	Owner type own	Duration 11years	Optional no	Purpose Essential	Transfer of data outside the EU NO
Cookie descriptor HomeCrono	Description login date/time indicator	Url cookie documentation	Owner suavinex	Owner type own	Duration Session	Optional no	Purpose Essential	Transfer of data outside the EU NO
Cookie descriptor JSESSIONID	Description session identifier	Url cookie documentation	Owner suavinex	Owner type own	Duration Session	Optional no	Purpose Essential	Transfer of data outside the EU NO
Cookie descriptor liveagent_oref	Description Liveagent support chat cookie, collects how the visitor arrives to the website from search or related links.	Url cookie documentation https://cookiedatabase.org/cookie/liveagent/liveagent_oref/ https://help.salesforce.com/s/articleView?id=sf.chat_cookies.htm&type=5	Owner Salesforce	Owner type 3º	Duration 1 year	Optional no	Purpose Essential	Transfer of data outside the EU NO
Cookie descriptor liveagent_ptid	Description liveagent support chat cookie, links to previous visitor conversations	Url cookie documentation https://cookiedatabase.org/cookie/liveagent/liveagent_ptid/ https://help.salesforce.com/s/articleView?id=sf.chat_cookies.htm&type=5	Owner Salesforce	Owner type 3º	Duration 1 year	Optional no	Purpose Essential	Transfer of data outside the EU NO
Cookie descriptor liveagent_sid	Description liveagent support chat cookie, unique identifier of the user in a session.	Url cookie documentation https://cookiedatabase.org/cookie/liveagent/liveagent_sid/ https://help.salesforce.com/s/articleView?id=sf.chat_cookies.htm&type=5	Owner Salesforce	Owner type 3º	Duration 1 year	Optional no	Purpose Essential	Transfer of data outside the EU NO
Cookie descriptor liveagent_vc	Description Counts browsing sessions of a user after closing previous sessions	Url cookie documentation https://cookiedatabase.org/cookie/liveagent/liveagent_vc/ https://help.salesforce.com/s/articleView?id=sf.chat_cookies.htm&type=5	Owner Salesforce	Owner type 3º	Duration 1 year	Optional no	Purpose Essential	Transfer of data outside the EU NO
Cookie descriptor pageviewCount	Description counter of pages visited within the site	Url cookie documentation	Owner suavinex	Owner type own	Duration Session	Optional no	Purpose Essential	Transfer of data outside the EU NO

You have the possibility of deleting the cookies installed in your browsers, and what is more, blocking them either at a general level or specifically for a specific domain.

In any case, excluding those technical cookies without which the website could not function, and which do not store personal information, the rest of the cookies we use are not necessary for browsing this website, so we can only use them if we have your express approval to that effect. In these cases, in addition to not authorizing them, in which case no file of this type will be installed, you have the option of deactivating them at any time or deleting the cookies stored on your computer at your choice by modifying the configuration of your web browser. However, if you block cookies in your navigation, you may not be able to access certain parts of our site, which may result in less efficient navigation, although in any case you will retain your discretion and choice whether you want the installation of the cookie in question.

For example, you can find information about how to do it if you use the following browser:

How can I delete the cookies installed on my computer?

Once cookies have been installed, you may at any time exercise your right to deactivate or delete them by modifying the settings of your web browser. To allow, know, block or delete the cookies installed on your computer, you can do so by configuring the options of the browser installed on your computer.

For example, you can find information on how to do this if you use the following browser:

For more information about cookies and their use, please consult www.aboutcookies.org.